Organisations succeed due to their manager, who ensures that people and resources work in tandem to produce value. The Supervisory Skills program helps him understand how to oversee people and their roles. The Emotional Intelligence program helps him to influence himself and others to produce better results. He learns to resolve disagreements with others in the Conflict Management program, and to find mutually acceptable solutions through Negotiation.
A young executive becomes a supervisor when other colleagues report to him for planning, monitoring and guidance in their work. The Supervisory Skills program prepares them to think and act in terms of people, performance, and plans. Participants get to know how to motivate their direct reports, and to plan for timely results. With a team focus, they get to oversee work, resolve interpersonal friction, and to get work done without delays.
Awareness and use of emotions has been found to be the key to superior results affected by human interactions. The Emotional Intelligence program benefits every individual working with other individuals. The participant could then amicably resolve differences, reach agreement faster, and influence others amiably for mutual advantage. The program is especially useful for team and organisational leaders and entrepreneurs.
A disagreement within a workforce is most welcome because it shows the presence of diverse opinions. However, when not treated in time, it degenerates into a conflict that slow down everyone in their work. Conflicts cause mistrust and hatred with latent potential to hurt. In Conflict Resolution, we explore options that manage such poisonous situations and convert the emotional energy into positive results for all stakeholders. This program is a necessity for young team leaders.
Major decisions between any two or more individuals or entities are taken after negotiations. The negotiation process reduces fears, improves trust, and seeks win-win outcomes. Our Negotiation program seeks to empower participants with the capabilities needed in such interactions. Skills include listening, building rapport, and persuasion. Senior executives and mid-senior managers would benefit from the program.